Our aim is for our merchants to increase revenue, reduce costs all whilst staying safe.
Miles Carroll Chairman

Overview

Monek has been a major player in the Payment Service Provider field since 1998.

Typically serving small and medium sized businesses, Monek helps companies capture, process and deliver accurate customer payment data, an essential foundation for any profitable customer relationship.

Serving thousands of merchants for more than a decade with a rich user interface and well rounded technology and support offering, Monek connects to all major acquirers via its payment gateway supporting thousands of merchants.

Monek Limited is a payments business that is built on a long legacy of safe, secure payments processing going back to 1998.

Founded by industry experts, our business grew alongside the internet and today over 90% of the work we do is online.

We have moved from simply processing online card payments to powering payments for thousands of businesses ranging from sole traders to international chains and even some Government departments.

Our strategy has always been to simplify, to convert the complex world of payments into opportunities for businesses and their customers to trade safely and easily – everywhere.

Our organisation is supported by three core pillars: Product Leadership, Customer Intimacy and Operational Excellence – we attribute our success to the commitment of our colleagues and their focus on these key disciplines.

Our Mission

To be the payment company of choice for business everywhere by following the key principles of –

Customer_Engagement

Product Leadership

Product_Leadership

Customer Engagement

Operational_Excellence

Operational Excellence

Our Values
Integrity
Honest, ethical and transparent. We do the right thing by our colleagues, partners, customers, and even our competitors.
Agility
We refuse to be bound by convention! By reacting to market change with creative agility, we deliver maximum value for all stakeholders
Innovation
Innovation is owned by everyone. Supported by a culture of learning we develop next generation products and services to deliver category killing innovation.
Excellence
The lasting impression we leave with all. We will be ‘The payment company of choice for business everywhere’ by living our values and delivering a secure and stable product to the highest possible standard.
What We Do?
90% Online Card Payments
75% Chip and Pin Terminals
80% API Integration
50% Special Projects / Integration

Payment Card Industry Data Security Standards (PCI:DSS)

Around the World, the security of cardholder account data has become of paramount importance as card payments are increasingly the payment method of choice for consumers. In many countries there have been instances of hackers compromising computer systems, stealing cardholder data and using this data to commit fraud.

In response Visa and MasterCard created the Payment Card Industry Data Security Standard (PCI:DSS) which is a set of industry-wide requirements and processes supported by every major international payment scheme. Every business that accepts card payments can benefit from compliance with PCI:DSS protecting their data, their customers and safeguarding their reputation.

Monek Limited are PCI:DSS Level 1 compliant.

We are one of only a handful of companies in Europe to have achieved the highest level of compliance for products across all payment channels. Our compliance is regularly monitored by an independent Qualified Security Assessor (QSA) and we are listed as an approved service provider by Visa Europe